Do you offer an service guarantees?
Ah, this is the question I don't really understand.
We can't guarantee to get you to the top of Google.
We can't guarantee that your site will be up 99.9% of the time
And we even can't guarantee you'll get more hits on the site.
Why not? Well the Google one's pretty obvious... unless you're the only manufacturer of 'find-a-ball-tees' in 'Hampshire' and you're targetting those two keywords.
And we can't guarantee the site availability, since we don't have control over the hosting company.
And whether or not you get more hits depends on your content and who knows about your site.
We can however ensure that we use the right tools and techniques to improve the chances of visitors finding your site. And between us we'll work on making sure you get repeat visits.